FAQ

How much does delivery cost?

We offer free shipping for all orders.

What payment methods does namara accept?

We accept the following payment methods:

VISA

MasterCard

Discover

Amex

ApplePay

PayTM

Google Pay

Cash On Delivery

Can I change/edit/cancel my order?

We process your order as soon as it's placed! Once an order has been placed we are unable to make ANY changes (This includes cancellations/shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)

When will my order arrive?

Our team asks for 1-7 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.

How can I track my order?

Once your order is shipped, we will send you an email including a tracking number. If you have not received this email, please email customercare@namaraswim.com.

How do I care for my suit?

Hand wash only in cold water, use a mild detergent or simply water. Air dry when finished, do not tumble dry.

Please note that a high amount of chlorine can damage your swimsuit, wash immediately after use. Certain tanning oils, sunscreens, and self-tanners can stain or damage your swimsuit.

Need help with sizing or anything else?

Please email support@namaraswim.com with any questions and we will get back to you as soon as possible.

Can I exchange items?

We do not offer exchanges.

How do I contact Customer Service?

If your question isn't answered by browsing our product pages or FAQs, please contact our customer care team at support@namaraswim.com.

Am I able to collect my order in person?

We do not offer an in-person collection service.

Where will my order ship from?

All orders are shipped from Mumbai, Maharashtra.

Does the gift card have an expiration date?

Yes, the gift card will expire in one year from date of purchase.

Can the gift card be returned or exchanged?

No, the gift card cannot be returned or exchanged.

Can the gift card be used to purchase sale or clearance items?

Yes, the gift card can be used to purchase all items on the website, including sale items.

Get in touch

Have questions about your order, or a general enquiry?